Privacy Policy

Last updated: June 2025

Nalam Oil Organic (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit nalamoilorganic.com.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Name, email address, phone number, and shipping/billing address when you place an order
Payment details — processed securely via third-party gateways (we do not store card numbers)
Device information, browser type, and IP address for analytics
Order history and communication preferences

2. How We Use Your Information

To process and fulfill your orders
To send order confirmations and shipping updates
To respond to customer service inquiries
To improve our website and product offerings
To comply with legal obligations under Indian law

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Payment gateway providers (Razorpay / PhonePe / UPI) to process transactions
Delivery partners and courier services to fulfill orders
Government authorities if required by law

4. Data Security

We implement SSL encryption and industry-standard security measures to protect your personal data. Payment information is encrypted and processed through PCI-DSS compliant gateways.

5. Cookies

We use cookies to enhance your browsing experience. You may disable cookies through your browser settings, though some website features may not function correctly.

6. Your Rights

Access, update, or delete your personal information by contacting us
Opt out of marketing communications at any time
Request a copy of the data we hold about you

7. Contact Us

For privacy-related queries, please reach out:

Email: admin@nalamoilorganic.com
Address: No.174, Choolaimedu High Road, Choolaimedu, Chennai, Tamil Nadu – 600094
GSTIN: 33ACOPE9066G1ZG | FSSAI: 12424002001278